Frequently Asked Questions

What is the specific process involved in water damage restoration?

Water damage restoration encompasses the professional removal of water from a building or residence, followed by the complete drying and cleaning of the affected structure and/or possessions to restore them to their initial condition. Trained technicians employ specialized equipment and utilize specific techniques to accomplish this task.

If my property is located far from any Best Option Restoration location, what is the estimated arrival time?

Generally, Best Option Restoration of Plano can arrive on-site within 1-2 hours, provided the location is within 50 miles of a Best Option Restoration of Plano. However, please bear in mind that response times may differ depending on factors such as traffic conditions, accessibility, government restrictions, and the severity of the damage. Additionally, Best Option Restoration of Plano has established strong relationships with companies essential to community recovery, which can assist in gaining access to blocked areas if necessary.

Which belongings should I retain during the restoration process?

It is advisable to keep essential items like cash, medications, valuable jewelry, checkbooks, personal documents, valuable paintings, and pets. However, it is important to remove flammables, weapons/ammunition, gasoline cans, and stamp/coin collections from the premises.

What are some ways to identify mold?

Mold can be identified through various methods. One approach is to look for visible signs of mold growth or water stains. Conducting a mold test can also help determine the presence of microbial activity. Additionally, inspecting areas where water leakage has occurred, such as pipes, roofs, ceilings, or walls, can reveal potential mold growth. Furthermore, a musty odor can often indicate the presence of mold.

Will air duct cleaning cause any disruptions to my business operations?

At Best Option Restoration of Plano, we understand the importance of minimal disruptions to your business. We will collaborate with you to schedule the cleaning at a time that is convenient, such as during non-business hours. Depending on the scale of the job, we aim to have your business up and running by the next business day.

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  • Certified IICRC & IRI Technicians
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